What We Do

01
Digital

Product design

Research

User research is the foundation of any design strategy. We facilitate empathy and data-driven decision-making through quantitative and qualitative research.

  • Marketing Research
  • Messaging
  • Positioning
  • Persona/Segmentation
  • Portfolio Architecture

Strategy

We use user insights to design successful strategies. Using a data-driven approach, we truly understand the problem and distill core business requirements.

  • Workshops
  • Expert reviews
  • Competitor analysis
  • Stakeholder interviews
  • UX Framework Development

Design sprints

Save time and money, by condensing endless debates and discussions so that you can move from strategy through to ideas, prototypes and testing in just a few days.

  • Wireframes and interactive prototypes
  • Sketching and paper prototyping
  • Responsive web design
  • Design for mobile and tablet (Android, IOS)
  • Design for connected TV
02
Copy

Business Automation

Amplify your strengths

Take what you do well and make it even better. Automation improves your processes without altering your systems.

  • Process assessment and optimisation.
  • System audit.
  • Scale systems with low code tools.
  • Discovery workshops for new workflows.

Systemise core revenue drivers

Cut costs and drive growth by automating high revenue processes and streamlining key processes and sales efforts.

  • Internal & external process health check.
  • Strategy evaluation.
  • Automation development and execution.
  • Automation roadmap.

Leverage existing software

We enable effective automations without the need of coding expertise by leveraging modern software and tailored systems for your needs.

  • Training and change management principles.
  • Custom automation solutions.
  • Automation technology workshops.
  • Scalability and future-proofing.
03
Data

Knowledge Management

Strategic Advisory

It has never been more crucial to capture, share and reuse knowledge.

  • Knowledge maturity assessments
  • Knowledge audits
  • Knowledge framework development
  • Knowledge mapping
  • Knowledge Management Roadmap Design

Digital Workplace

Technology is changing the way we operate, collaborate and work.

  • Adoption and change management
  • Intranet design and implementation
  • Collaboration tools and technology
  • Remote working best practice

Networks and Communities

Knowledge is fluid. Networks and communities are more important than ever. We support the development of powerful networks and communities.

  • Community and networks design and set-up
  • Community Management training
  • Ensure ongoing, sustainable networks and communities